Cancellation Policy

At Trident Holidays International, we understand that travel plans can change. This Cancellation Policy outlines the terms for cancelling or modifying your membership, reservation or holiday package.

1. Membership Cancellation

Membership cancellations must be requested in writing to info@tridentholidaysinternational.com or through your member dashboard. Refunds, if applicable, will be processed according to the terms specified in your membership agreement and may be subject to administrative charges.

2. Booking Cancellation

Confirmed holiday bookings may be cancelled subject to the cancellation window and fees defined at the time of booking. Cancellations made closer to the check-in date may attract higher charges or forfeiture of the booking amount.

3. No-Show Policy

If a member or guest fails to check in on the confirmed date without prior intimation, the booking will be treated as a no-show. No refunds or credits will be issued for no-shows unless otherwise stated.

4. Force Majeure

In the event of unforeseen circumstances such as natural disasters, government restrictions, pandemics or other force majeure events, Trident Holidays International will work with members and resort partners to reschedule or provide credit, subject to availability and partner policies.

5. Changes to This Policy

We may update this Cancellation Policy from time to time. Continued use of our services constitutes acceptance of the revised policy.

6. Contact Us

For cancellation requests or policy questions, please contact us at 082871 57736 or info@tridentholidaysinternational.com.